1. Effective Date
This Privacy Policy was last updated and became effective on June 30, 2026; it applies continuously to the Carolina's Boutique website and all related services.
2. User Information We Collect
We collect relevant personal information in accordance with the law when users browse the site, register accounts, place orders, or contact customer service. This primarily includes: names, shipping addresses, contact phone numbers, email addresses, payment-related information, order records, browsing history, device information, IP addresses, and data regarding website usage behavior. All information is used solely for store operations and service optimization and will not be misused.
3. Sources of Personal Information
We collect personal information through four categories of channels, all of which are compliant and lawful:
3.1. Information voluntarily provided by users: Personal information submitted when users register accounts, use website services, place orders, communicate with customer service, or voluntarily provide data;
3.2. Information automatically collected by the system: Data such as device details, browsing history, and session duration, automatically obtained via device logs, cookies, and similar technologies when users visit the site, browse products, or interact with web pages;
3.3. Third-party service providers: User data collected and processed on our behalf—in compliance with regulations—by partner service providers that offer technical support, payment processing, logistics fulfillment, and data analysis;
3.4. Cooperative channels and compliant third-party platforms: Public and compliant user information lawfully obtained through legitimate cooperative channels.
4. Use of Personal Information
We use users' personal information only to the extent necessary to provide our services, specifically for the following purposes:
4.1. Fulfilling the entire service process, including order review, settlement, shipment, and after-sales returns or exchanges;
4.2. Sending service-related emails and messages, such as order notifications, logistics updates, and after-sales reminders;
4.3. Complying with laws and regulations and fulfilling obligations regarding compliant operations;
4.4. Sending compliant marketing content—such as information on new products and promotional events—subject to user authorization.
5. Rules for the Disclosure of Personal Information
We will never sell or trade users' personal private information. We share user information on a limited and confidential basis only in the following compliant scenarios:
5.1. Partner Service Providers: Sharing information with legitimate third-party service providers who are bound by confidentiality agreements for services such as website operations, payment processing, logistics and delivery, cloud storage, data analysis, and customer support; these providers are not authorized to use or disclose user data for their own purposes;
5.2. Compliant Marketing Partnerships: Sharing data with legitimate marketing partners for compliant advertising and new product promotions; all partners must adhere to their own independent privacy policies, and users may opt out of targeted marketing communications;
5.3. User-Initiated Authorization: Carolina's Boutique consent to, or require the disclosure of information, such as for product delivery, third-party logins, or the use of social media features;
5.4. Group Affiliates: Necessary internal data transfers between affiliated entities within the same compliant corporate group;
5.5. Legal and Compliance Requirements: Responding to judicial subpoenas, search warrants, or official lawful inquiries to fulfill legal obligations; or for use in business transactions such as mergers, acquisitions, or liquidations, as well as to protect the legitimate rights and interests of the platform, users, and the public.
6. Data Security and Data Retention
Data Security: We employ multiple protective measures—including industry-standard encryption, data isolation, and access controls—to safeguard users' personal information. We take comprehensive steps to protect user data security by preventing unauthorized access, tampering, disclosure, and loss.
Data Retention: We retain user data only for as long as is necessary to provide our services or as required by law. Order transaction data and after-sales records are retained in accordance with compliance requirements for purposes such as after-sales verification, dispute resolution, and compliance audits; once the retention period expires, we securely delete or anonymize the relevant data.
7. Notice Regarding Third-Party Links
Our website may contain links to third-party websites, applications, or services. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or policies of any third-party sites. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information. The inclusion of any link does not imply our endorsement of the linked site.
8. User Privacy Rights
Users possess full and lawful rights regarding their personal information, including the rights to access, correct, and delete their information, withdraw consent, opt out of targeted marketing, and inquire about data usage records. To exercise these rights, users may contact us via the customer service email address provided by the store; we will process such requests within the legally required timeframe and safeguard users' lawful privacy rights.
9. Protection of Children's Privacy
Carolina's Boutique provides formal wear styling services to adult consumers; our website and related products are not directed at minors under the age of 18. We do not knowingly collect or retain personal information regarding minors. Should we inadvertently obtain such data, we will securely delete it immediately to eliminate any risk of compromising a minor's privacy.
10. Cookie Usage Policy
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us recognize returning visitors, remember your preferences, and analyze site traffic. We use the following types of cookies: essential cookies necessary for the website to function properly; performance cookies that collect anonymous data on how visitors use our site; and marketing cookies used to deliver relevant advertisements. You may control or disable cookies through your browser settings at any time; however, please note that disabling certain cookies may affect the functionality of our website.
11. Updates to the Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time to reflect business adjustments, platform upgrades, and changes in laws and regulations. Following any modifications, the latest version and its effective date will be posted on the website, and the changes will take effect immediately upon posting. Continued use of the website's services constitutes acceptance of the updated terms of the Privacy Policy.
12. California Privacy Rights (CCPA Disclosure)
This section applies to residents of California under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
12.1. Categories of Personal Information Collected in the Past 12 Months
In the past 12 months, Carolina's Boutique has collected the following categories of personal information:
- Identifiers: Name, email address, phone number, mailing/shipping address, IP address, and account credentials;
- Commercial Information: Order history, purchase records, products browsed, and transaction details;
- Internet or Other Electronic Network Activity: Browsing history on our website, search queries, pages visited, session duration, and interactions with web pages;
- Geolocation Data: General location inferred from IP address and shipping address provided at checkout;
- Payment Information: Payment card details processed securely through our payment service providers (we do not store full card numbers);
- Inferences: Preferences and characteristics inferred from the above categories to create a profile about you reflecting your shopping preferences and interests.
12.2. Do Not Sell or Share My Personal Information
Carolina's Boutique does not sell your personal information for monetary consideration. However, we may share certain information with third-party advertising partners for cross-context behavioral advertising purposes, which may constitute "sharing" under the CPRA. California residents have the right to opt out of such sharing at any time. To exercise your right to opt out, please contact us at: info@carolinasboutique.com with the subject line "Do Not Sell or Share My Personal Information". We will process your request within 15 business days.
12.3. Right to Know and Right to Delete
California residents have the right to request that we disclose the categories and specific pieces of personal information we have collected about them, the categories of sources from which the information was collected, the business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information. California residents also have the right to request deletion of their personal information, subject to certain exceptions. To submit a request to know or a request to delete, please contact us at info@carolinasboutique.com. We will verify your identity before processing your request and respond within 45 days as required by law.
12.4. Non-Discrimination
Carolina's Boutique will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different level or quality of goods or services, or suggest that you may receive a different price or quality of goods or services as a result of exercising your privacy rights.
Contact Us
Shop Name: Carolina's Boutique
Phone: +(916) 926-1638
Email: info@carolinasboutique.com
Shop Address: 6272 Mack Rd, Sacramento, CA 95823
Opening Hours:
Monday: 11am-7pm
Tuesday: rest
Wednesday-Saturday: 11 a.m.-7 p.m.
Sunday: Closed
(GMT -8:00, Pacific Standard Time)
Response Time: We respond within 24 hours.