Effective Date: The policy was last updated and became effective on June 30, 2026.
1. Overview
Welcome to Carolina’s Boutique! This website and its associated online shopping services are operated by Carolina’s Boutique and powered by Shopify technology, providing consumers with a comprehensive shopping experience that includes product display, selection, payment, logistics, and after-sales support. These Terms of Service, together with all policies linked on this page, constitute the service agreement between the user and the store, outlining the user's legal rights and obligations regarding the use of the site's services.
These terms contain important legal provisions, including disclaimers and limitations of liability; please read them carefully. By accessing, browsing, registering an account, placing an order, or using any service on this website, you voluntarily agree to be bound by these Terms of Service and the Privacy Policy. If you do not agree to these terms or related policies, please do not access or use the services of this site.
2. Acceptance of Terms
All users of this website's shopping services must confirm that they have reached the legal age of majority and possess the capacity for independent civil conduct. Any form of website access, product browsing, order submission, or payment transaction constitutes acknowledgment that the user has fully read, understood, and agreed to abide by these Terms of Service. These terms serve as the valid legal basis for transactions and services between the parties, superseding all prior oral or written agreements.
3. Product Information and Order Processing
This store specializes in American-style accessible luxury formal wear, offering a variety of cuts, fabrics, colors, and sizes. We strive to ensure that all product details—including dimensions, fabric composition, recommended occasions, and care instructions—are displayed accurately and clearly. Please note that slight visual discrepancies between the actual product and website images may occur due to variations in screen color rendering or lighting conditions; such discrepancies do not constitute quality defects.
After a user submits an order and completes payment, the store will review the order details, payment status, and shipping information. We reserve the right to independently review and accept orders. We may refuse to process, delay the shipment of, or cancel orders deemed abnormal, containing incorrect information, or involving violations of policy; in such cases, a full refund will be issued to the user via the original payment method.
4. Pricing and Payment Rules
Prices displayed on the website represent the base selling price of the products; for certain regions, taxes and fees are automatically calculated based on local regulations, and the final settlement amount is determined by the real-time figure shown on the payment page. We support major, compliant payment channels, and all transactions are processed via encrypted channels to ensure the security of user funds and information. The store reserves the right to adjust product prices based on promotions, seasonality, or inventory levels without prior individual notice to users; the price at the time of order placement constitutes the final transaction price.
5. Shipping Policy
All orders are processed in strict accordance with the store's published shipping policy, covering order processing times, daily cut-off times, delivery timeframes, free shipping services, coverage across the United States, and UPS delivery services. Logistics tracking, handling of exceptions, and delivery rules following shipment are governed by the terms outlined in the published shipping policy.
6. Return and Exchange Policy
All after-sales procedures—including returns, exchanges, refunds, order cancellations, and shipping cost responsibilities—strictly adhere to the published return and refund policy. Users must submit requests via the standard process within 30 days of receipt; to qualify for after-sales processing, items must be in brand-new, unused condition, with tags and packaging intact and free from stains or signs of wear.
7. Intellectual Property
All content on this website is protected by intellectual property laws, including product images, videos, copy, pattern designs, page layouts, logos, and all original material. Without written authorization from the store, no individual or third party may copy, reproduce, alter, use for commercial purposes, or redistribute any content from this site. Users are prohibited from using the site's content for infringing, unlawful, or profit-seeking activities; violators shall bear full legal liability.
8. Limitation of Liability
To the maximum extent permitted by law, Carolina’s Boutique, its partner service providers, operations team, affiliates, and Shopify (including its affiliates) shall not be liable for any personal injury, property damage, or direct or indirect losses arising from transaction disputes. This includes, without limitation, loss of profits, loss of revenue, data loss, costs of substitute goods or services, incidental damages, punitive damages, or consequential losses.
Regardless of whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory, the Store assumes no additional liability for losses arising from the user's use of the site's services, purchase of goods, operational errors, network anomalies, or issues with third-party services; this applies even if the relevant risks were previously disclosed, and the Store shall not be liable for any consequential damages or compensation.
9. Termination of Service
The Store reserves the right to terminate a user's access to the website, account usage privileges, and order services at any time, without prior notice, in accordance with its operational rules. Upon termination of service, the user remains liable for all outstanding payments, performance obligations, and liabilities arising from violations incurred prior to the termination date.
Following the termination of service, provisions regarding intellectual property, limitation of liability, indemnification, governing law, policy changes, and dispute resolution shall remain in effect and legally binding.
10. Indemnification
The user agrees to indemnify and hold harmless Carolina’s Boutique, the Shopify platform, affiliates, partners, officers, employees, agents, and service providers. The user shall bear sole responsibility for—and fully indemnify and hold harmless the aforementioned parties against—all losses, disputes, claims, litigation costs, and reasonable attorney’s fees arising from the user’s violation of these Terms of Service, violation of laws and regulations, infringement of third-party rights, or improper use of the website services.
We will promptly notify the user upon discovering any dispute subject to indemnification; the user is required to actively cooperate in handling the matter, provide relevant documentation, and participate in the defense against the dispute. We will not unilaterally settle any dispute involving the user's non-monetary obligations without the user's consent.
11. Governing Law
These Terms of Service, as well as all transactions, services, and dispute resolutions related to the website, are governed by the applicable laws and regulations of the United States. All disputes arising from these Terms, website services, or product transactions shall be interpreted, adjudicated, and resolved in accordance with the relevant laws of the United States.
12. Amendments to Terms
We reserve the right to revise, update, or modify these Terms of Service at any time to reflect business adjustments, platform upgrades, or changes in the law. Amendments will become effective immediately upon posting on the website; individual notifications will not be sent to users. Continued access to or use of the website services constitutes acceptance of the updated Terms of Service in their entirety.
Contact Us
Shop Name: Carolina’s Boutique
Phone: +(916) 926-1638
Email: info@carolinasboutique.com
Shop Address: 6272 Mack Rd, Sacramento, CA 95823
Opening Hours:
Monday: 11am-7pm
Tuesday: rest
Wednesday-Saturday: 11 a.m.-7 p.m.
Sunday: Closed
(GMT -8:00, Pacific Standard Time)
Response Time: We respond within 24 hours.